Unic3D Viewer Support

Unic3D's AR Viewer is a general-purpose 3D model viewer for iOS devices. It can display 3D models shared by our partners via QR code or direct link, and it is primarily designed to deliver augmented reality experiences that are not available in standard mobile browsers.


Frequently Asked Questions

The AR experience didn't launch. What should I do?

Make sure you have granted camera access when prompted. If the issue persists, try reloading the page or switching to a supported device.

Which devices are supported?

AR previews are supported on iPhones and iPads running iOS 15 or later.

I don't see the AR button on the product page.

The AR feature is provided by the retailer's website. Please contact the store where you were shopping for further assistance.


Contact

If you encountered a technical issue, feel free to reach out to us:

u3d-viewer-support@unic3d.com